Admission charges: frequently asked questions

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The National Football Museum will be closed from Tuesday 1 to Sunday 13 January 2019. From Monday 14 January 2019 at 1pm, the National Football Museum will be charging an admission fee.

What are the admission prices for 2019?

* children under 14 must be accompanied by an adult

# Eligible city of Manchester postcodes: M1, M2, M3, M4, M8, M9, M11, M12, M13, M14, M15, M16, M18, M19, M20, M21, M22, M23, M40, M90

With hundreds of thousands of visitors coming through the doors every year from all over the world, the National Football Museum has the potential to achieve more than it does currently, whether that be through events, temporary exhibitions or community programmes. With this extra funding, the museum can become self-sustaining and fulfil its potential as a leading Manchester visitor attraction.

Why is the National Football Museum now charging?

Unlike many national museums across the UK, the National Football Museum receives no core funding from the Department for Digital, Culture, Media & Sport (DCMS), nor does it receive core funding from football bodies such as the Premier League or the Football Association.

What is included in the price?

Alongside entry to the main exhibition space across four floors, the new pricing structure means that almost all of the current optional add-on costs in the museum will now be included in the entrance fee.

This includes photographs with our Premier League and FA Cup trophies, a range of guided tours and unlimited access to six of the seven interactive activities, including Pass Master, Shot Stopper and Match of the Day Commentary Challenge. The only exclusive is the Penalty Shootout interactive, which will cost £2 per three penalties.

The annual entry ticket allows customers to visit the National Football Museum as many times as they like for one year from date of purchase.

Where does the money go?

The National Football Museum will be investing in a number of community programmes which aims to improve the self-confidence of those who participate through the sharing of football stories both social and historical. Activities will be in line with the museum’s central ethos – “Making football the game of our lives”.

Funds will also go towards expanding our successful volunteers’ programme, a programme of events and temporary exhibitions, and ‘social value’ projects such as homeless support sessions (details of which will be announced shortly).

Why do only city of Manchester residents get free entry?

The museum is primarily funded by Manchester City Council. As a result, the museum will remain free of charge to all those who reside within its boundaries.

How do city of Manchester residents claim free entry?

To claim free admission, city of Manchester residents simply have to communicate their postcode to a member of our team on the Welcome Wing.

How can I prove that I qualify for free entry or a concessional rate?

Bring a form of documentation with you that proves you qualify for the relevant admission. Depending on the concessional rate, this may be documentation featuring proof of address, a valid university card or utility bills.

I am a Season Ticket holder / I have a day pass. Can I still use it after 31 December 2018?

The museum will honour any Season Tickets and all of its respective benefits until the date of expiry, and will likewise honour any individual or family day passes, including those purchased from third parties (Groupon, BuyAGift etc).

How will this affect school bookings?

The school / education booking fees will be as follows:

For further information, please contact learning@nationalfootballmuseum.com.

Why is the National Football Museum closing for two weeks?

Since opening its doors in 2012, the museum has seen hundreds of thousands of people from all over the world visit Manchester to learn more about the nation’s ‘beautiful game’. We feel that it is now time to refresh our offer to create a more vibrant space that will complement the museum’s ongoing evolution.

This downtime will allow us the opportunity to improve our visitor experience and work on a new programme of events and initiatives for 2019 that will reflect the museum’s mission to explore ‘football’s central role in our lives and in our world’.

Click here for full details of the upcoming changes. If you have any further questions, please don’t hesitate to get in touch with us at info@nationalfootballmuseum.com.

For all media enquiries, please contact Richard Hector-Jones at Creative Concern on 0161 236 0600 / richard@creativeconcern.com.